This post is also available in: 日本語 (Japanese)
My life was almost ruined by Pepper. If I hadn’t known about this offer…
“Pepper’s an idiot! It wants to make my life unreasonable!”
Late at night in the office, the voice of lone Mr. Suzuki rang out. He had jumped and purchased the basic household use model of Pepper at the time of its release. Its battery had already run out, so it couldn’t react to his cries.
Mr. Suzuki had once again failed to be chosen for the end-of-year promotion. At the same time many years prior, he had been promoted to his managerial position. He has already come to a point of being left all by his lonesome.
For the sake of the company, he takes his work seriously. He may be more desperate than anyone else.
However, creating a poor image, he hasn’t managed any large projects, and hasn’t been able to show results to the company.
For Mr. Suzuki, this case of Pepper event-use customer outreach policy was his last chance.
Pepper was purchased by this company many years ago. At that time, many expectations were held for it.
However, at that time, it was far too pre-emptive to have it speak and converse with customers at events.
That can be realized with an investment not so high in cost…
It can converse perfectly, bringing customer outreach results.
Above all else, it can bring the company a state-of-the-art image of challenging new horizons.
That was the heartfelt expectation which had been held of Pepper, but the reality was not so sweet.
Pepper couldn’t converse nearly as fluently as had been hoped. Its responses were slow, and it couldn’t speak as intended.
It brought customer outreach results initially, but the crowds dried up. It created the impression of “a level fun for children”, “robots still aren’t able to converse with humans”. It wasn’t given a second look. And so, Pepper was put into storage and began to collect dust. It wasn’t maintained, and had no insurance.
Mr. Suzuki’s plans for this time would effectively utilize the Pepper that, from the company’s standpoint, had become a burden. He had an amazing idea that would bring customer outreach results and promote sales…or so, it should have.
“How could this be…during the essential presentation to the boss, Pepper wouldn’t talk or act as expected…”
Mr. Suzuki sat in his office chair, crying out.
Several days ago, during a presentation to the boss, Pepper broke down. Of course, it couldn’t be repaired immediately, and no employee had the technological knowledge to supplement this. Mr. Suzuki did all he could to try to fix it himself, intending to do whatever it took to get it working again.
He was filled with regret that saw no end.
As a result, Pepper spent many years sleeping in storage, never able to act as it had been expected to. Pepper couldn’t even use a program that would allow it to speak fluently. If only at this time there were a robot that could do customer outreach, that is, breaking customers’ expectations, a robot that could hold regular conversations and exchange words naturally.
If he could get such a product into his hands…
The Pepper that sat gathering dust
“If Pepper can’t do a natural exchange of conversation, what good is it?”
“Who can we ask if there’s a problem, or we need help using it? Does the knowledge just accumulate?”
Even for companies that have already purchased Pepper, as well as for companies that are considering purchasing Pepper, holding these types of concerns and uneasy feelings is currently quite common. At Seikatsu Kakumei, we receive numerous inquiries every week along the lines of “I want to change from the basic retail plan to the corporate Pepper for Biz”, or “We’re considering a purchase of Pepper for Biz, but we have concerns we would like to discuss first.”
The worries of a certain Mr. Suzuki aren’t just gossip. To alleviate those concerns, please allow us to make a suggestion.
Now is the time for that dusty Pepper to come out of storage and see the light of day once more.
Let’s purchase Pepper on its corporate plan, Pepper for Biz! Well, not quite like that…
When it comes to Pepper,
・Basic Retail Plan (for personal use purchases)
・Pepper for Biz (which comes with corporate-use insurance and apps as a set)
Unless you’re an excellent engineer with expert knowledge ranging from robot hardware maintenance to software care, we recommend Pepper for Biz over the basic plan. As it comes pre-loaded with an array of applications essential to corporate usage, you can begin using it right away, and be prepared in the case of maintenance.
“Pepper can be bought with a corporate plan…?”
The next day, on his lunch break, these words that would be heard by the underling Ms. Inaba, Mr. Suzuki spoke out without thinking.
“You didn’t know?”
Ms. Inaba answered, with glasses steaming from the stylish café logo coffee mug she was careful to avoid getting lipstick marks on.
It’s not impossible that Mr. Suzuki didn’t know.
Robots are kind of like mobile phones. Basically, after you buy the unit, it’s necessary to operate it yourself. If it breaks down or falls into poor condition, as long as it’s still under the warranty period there’s probably some kind of support, but it’s basically necessary to either buy a new one or pay for repairs.
That’s just the way it was.
So, he didn’t think there would be any such thing as a corporate plan which includes maintenance support.
Ms. Inaba skillfully raised her lips into a smile, turned the PC display towards him, and brought up a search result for a comparison between the basic and corporate models.
“The advantage with the corporate plan is, most of all, its support system. For example, if you were to experience a failure, the most likely reason would be a Pepper breakdown, right?”
Mr. Suzuki began to read through the comparison chart Ms. Inaba was referring to.
・Template Customization Features
・Immediately Useable Free Corporate Apps (Calling Out, Reading Product Information, Recommendation, Hearing, Floor Map Information, Lottery/Raffle, and More)
・Pepper for Biz：55,000 JPY/Month for 36 Months
→64,800 JPY/Month (If Used for 36 Months)
・Unit Price 198,000 JPY
→30,100 JPY/Month (If Used for 36 Months)
“What’s this!? In the event of a breakdown, the unit can be switched out free of charge…?”
Mr. Suzuki’s eyes went wide.
“Not only that. You should pay attention to the differences in features, too. With the corporate Pepper for Biz, templates are included so that it can be used right away no matter what the industry, such as simple floor maps, lotteries/raffles and such. It even comes powered with apps for event and storefront use. It even offers analytics, so it’s very comprehensive, isn’t it?”
Naturally, the cost of Pepper for Biz is higher than that for the basic consumer model. However, with the added support and powered up features, from a business standpoint, the difference is as clear as day and night. As Mr. Suzuki reads out, expressively contemplating the fact that he had been ready to use the family-oriented plan in his business…!
“Alright! Let’s fill out a request for approval right away. Let’s buy Pepper with Pepper for Biz!!”
Upon hearing Mr. Suzuki’s words, Ms. Inaba displayed an amazed expression.
“Boss. Please look at the chart carefully. It’s not available for purchase.”
Mr. Suzuki peered into Ms. Inaba’s display.
“So the corporate plan is a lease (long-term rental) plan…?”
Ms. Inaba raised her glasses with her pointer finger.
“That’s because the robot industry changes rapidly, you know. As a long-term lease instead of purchase, it becomes reasonable to upgrade to the latest model every time. If purchased, it’s a bit concerning what to do with it when it becomes obsolete, isn’t it?”
Mr. Suzuki nodded rapidly, remembering the Pepper gathering dust in storage. He didn’t really know how to dispose of a robot. Throwing it away in the oversized trash seems like such a shame…
“There’s also one other…”
Ms. Inaba lifted her head, looking into Mr. Suzuki’s eyes as she spoke.
“There are multiple routes to arranging a Pepper for Biz lease agreement, but agreeing through a third-party company is recommended.”
“Through a third-party company? Why is that?”
Ms. Inaba lifted her glasses slightly with her whole hand, raising the corners of her mouth once again.
“They sometimes offer original incentives along with their agreements. For example, if you agree through this company called “Seikatsu Kakumei”, it includes one day of their surprisingly high quality talking Robot Party Reception Service That’s an incentive worth 200,000 yen! This should solve your worries, right, Mr. Suzuki?”
“In this case…maybe I’ll give it one more try.”
Mr. Suzuki unconsciously clenched his fist.
Regarding Pepper for Biz, please be sure to browse this article.
*Corporate purchase option is currently unavailable.
A special offer from Seikatsu Kakumei, Robot Party Reception Service
Let’s be honest here.
If you’re just renting Pepper for Biz, there are other routes you can order through besides our company’s.
That is, if perhaps your company is satisfied with a simple rental.
At Seikatsu Kakumei, we offer clear merits for your company.
That is, a free day of usage of our company’s excellent technical staff team’s development, the world’s single most talkative Pepper program, Robot Party Reception Service!
Here it is again, in case you didn’t believe it the first time.
Normally a 200,000 yen value, created through Seikatsu Kakumei’s know-how from many years of working with Pepper, one day’s usage of Robot Party Reception Service is now available for 0 yen. (*)
In addition to the Pepper for Biz applications and insurance plan, it’s Seikatsu Kakumei’s exclusive Robot Party Reception Service. If these two things are aligned, there will be no doubts about promoting Mr. Suzuki to the position of chief.
*This campaign is limited to corporate individuals within the capital area. Additionally, in accordance with the place and method of usage, extra transportation fees may apply.
For further details on Robot Party Reception Service, please be sure to browse the following page.
Even for those who already have Pepper for Biz…
“Hang on!? We already have an agreement with Pepper for Biz…but we can’t use Robot Party Reception Service??”
Rest easy. You can use it.
Actually, we offer a discount for customers who already own the unit!!
・If you have already purchased Pepper for Biz, but are concerned about usage methods
・If you are already using it, but want to increase your results
Then do not miss this chance, be sure to send us an inquiry.
We can also accept other requests, such as for event planning and operations.
Making use of these, more than just bringing an increase in event results, the one most important thing for customers is bringing Pepper locally. That’s all it is.
Rival companies already have Pepper!?
For customers who have already read this far, some points of concern are probably
“What kind of industries use Seikatsu Kakumei’s Pepper?”
“Are rival companies already using Seikatsu Kakumei’s Pepper?”
Is that right?
Seikatsu Kakumei has already served the needs of a great variety of companies in a great variety of industries.
Here, let’s look at a partial selection of them.
・Banks and other financial institutions
・Hospitals and medical device makers
・Educational institutions (Middle and high schools)
・Public institutions (Cities and prefectures), and so on…
もし、御社と同業種がこの中に含まれていればラッキーです。既にノウハウが蓄積されていますので、不安なく導入頂けます。If perhaps the same type of industry as your company is already on this list, then you’re in luck. We’ve already accumulated the know-how, so you can place your order without any worries. If it’s not on there yet, please hurry. Now is the time to become a pioneer of robot promotions within your industry. It’s OK if you scroll right past the next section. Please go to the bottom and call our telephone number right away.
Human talent is expensive to hire. So, what about a robot!?
Suppose that your company made an appointment to have a performer act as its brand image representative. What would that be like?
If you were to sign a somewhat prominent name, the cost would run in the range of 500,000 to 1,000,000 yen per month. Moreover, when your company wants to call on that performer, it might not always fit into their schedule. From a public relations standpoint, dealing with performers is a highly delicate and very stressful business. Even asking their food preferences and ordering their daily meals can prove to be a highly involved and demotivating issue for PR workers.
Robots are excellent.
They don’t need stylists or exclusive, high-threshold managers.
They never need to take bathroom breaks, and they don’t eat.
Of course, they’re always healthy, and their style is set in place.
Let’s take a look at how this adds up with the Pepper for Biz rental fees.
Within this simple pricing plan, a variety of applications and an insurance plan is included. This is a surprising level of cost performance.
You’ll be safe with Pepper.
For your company, it will be on reliable standby.
Your company’s PR staff won’t need to struggle with scheduling its weekly events so as to avoid upsetting it.
However, that’s not all.
In Pepper’s case, its cosplay costumes and conversational topics can be changed every time, surpassing the work of any human performer.
Seikatsu Kakumei has accumulated extensive experience with selecting the best costumes to suit the event.
Of course, if your company’s staff feel uncertain about operating the event themselves,
Seikatsu Kakumei’s excellent operation and technical staff provide whole-hearted assistance. (*)
*Technical support is provided at an additional charge. We offer support suggestions to suit customer needs and demands.
*For further details, please refer to Robot Pepper Event Business (Trade, Party, Meetings, Etc).
If customers become accustomed to Pepper’s operation, and usages within their company become settled after 3 months from purchase, our company offers one free day’s use of our esteemed Robot Party Reception Service, which has made numerous achievements.
As this service alone has a value of over 200,000 yen, the cost of a 36 month agreement is already made up for within 3 months. This is a special offer that only Seikatsu Kakumei can provide.
So, please be sure to contact us quickly. This offer is extremely popular, and our company’s excellent technical staff resources are limited.
Our company’s phone has continued to ring even as you have been reading this article and going over concerns.
Contact us here right away.
We are in the process of increasing our staff resources. If you cannot get through right away, please do not give up.
Of course, there’s no problem with talking to us before you have consulted with your bosses or your company has made a decision.
Please consult with us so that you can even more effectively convey the important details to your company.
Tel: +81 048-829-7755
Hours: 10:00 AM to 6:00 PM Japan Standard Time (Closed on Sundays and Holidays)
“What now? It’s already past the hours. I wanted to inquire right away…”
For such customers, our company also accepts web inquiries.
Our company’s excellent staff will get back to you as quickly as possible.
If you submit a phone number, we will make a call to you.
“Okay! Alright! I did it!”
Mr. Suzuki has done a small victory pose in the event hall’s waiting room.
Nothing is impossible. It was a huge success.
Switching to Pepper for Biz and a Pepper equipped with Robot Party Reception Service, the event was made into a brilliant success.
The customers who visited the event booth didn’t only enjoy the flowing conversation, they came to understand the industry’s specialized talk and product explanations in a polite way that equaled…no, surpassed, the level of hospitality that specialized staff could achieve.
Customers were very surprised at a Pepper that could act on this level, and even promised to switch from their existing agreements with rival companies to ours.
Of course, persuading the company to reintroduce Pepper after the previous failure was no small feat.
This time, it was the existence of Robot Party Reception Service that made it possible.
The program holds that much of an impact.
A fluently conversing Pepper was used as an event promotion, and beyond that, the word spread further through Twitter and blogs.
As a result, the following day, numerous phone calls and emails poured in.
“That went great, boss!”
With phone correspondence as one step, Ms. Inaba spoke out to Mr. Suzuki as he drank his coffee in the break room.
Mr. Suzuki smiled with relief, having quickly seen the surprised expressions of guests who spoke with Pepper.
“Thank you. If it weren’t for your information, we couldn’t have had this success. Robot Party Reception Service was the critical turning point!”
Upon hearing Mr. Suzuki’s words, a smile lit up Ms. Inaba’s whole face.
“So, does that mean you’ll treat me to a fancy dinner?”
Mr. Suzuki, showing a bitter smile towards Ms. Inaba’s mindset, gave a big nod.
And so, the two left the break room, walking one after the other towards the office.
*The employee named Mr. Suzuki in this story is fictitious, however, we promise that this story is no exaggeration.